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Student Attention: Know Who Needs a Look, and Why

Student Attention: Know Who Needs a Look, and Why

Student attention flags students who need a look, using rules your organization sets. Each flag names the rule and the numbers behind it. A default set of rules works from the start.

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Signals, rules, and flags

Signals are facts about a student, such as days since they last practiced, overdue milestones and days until their ceremony. Rules are conditions on those signals, each with a severity and an audience. When a student meets a rule, it creates a flag that names the rule and shows the numbers.

Default rules

Every organization starts with default rules: no upcoming appointment, overdue assignments, low recent practice, an approaching date with milestones unfinished, overdue or at-risk milestones, and open blockers.

Changing the rules

Change the rules in Settings under Student Health, or for one Program on its Health Rules tab. You can change a threshold, set a rule's severity to Info, Needs attention or Critical, show it to all staff or only administrators, limit it to a program type or Program, turn it off, or add your own.

Where flags show

On the Students page, View as Table shows each student's Attention level, and the Attention rules column can show the rules behind it. A rule set to administrators only shows only to administrators. Each person sees flags for the students they can see.

Frequently asked questions

Do I have to set up attention rules before they work?

No. The default rules work from the start.

Why is a student flagged?

Each flag names its rule and shows the numbers behind it, for example: "No practice in 12 days (threshold: 7)".

Can tutors and administrators see different flags?

Yes. A rule can show to all staff or only to administrators, and tutors see flags for the students they work with.

Can a rule apply to only some students?

Yes. Limit it to a program type or a specific Program.

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