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MitzvahManager Plans and Billing Explained for Synagogues

MitzvahManager Plans and Billing Explained for Synagogues

MitzvahManager is priced by the number of active students your organization is preparing, not by staff seats or features. A student counts as active until their B'nai Mitzvah date passes, at which point they automatically stop counting toward your limit. Administrators choose the number of student seats, and changes to the plan are prorated or scheduled in a predictable way. TropeTrainer licenses, which power chanting audio, are purchased separately.

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You pay for active students

Your plan size is simply how many active students you support at once. A student is active if their B'nai Mitzvah service has not been created yet, or if it has been created and the service date is still in the future. This keeps pricing tied to the work actually in front of you — a congregation preparing eight students this year pays for eight, regardless of how many staff, tutors, or guardians touch those records.

Students stop counting after their date

Once a student's B'nai Mitzvah date has passed, they automatically stop counting toward your active-student limit, and their record moves to the past-students tab rather than being deleted. You do not have to manually remove graduates to make room — as one cohort celebrates, the seats they held free up for the next, so a program's plan naturally tracks its real active roster over the year.

Adding and reducing seats

You can add seats at any time when you need room for more active students; upgrades apply immediately so you can add the student right away, and are billed as a prorated amount for the remainder of your current term. You can also reduce seats at any time, and the downgrade takes effect at the end of your current subscription term, so you keep the capacity you have already paid for. A small minimum-student floor applies based on how many active students you already have, which prevents accidentally under-provisioning below your real roster.

Cancellation and who manages billing

You can cancel at any time, and your organization keeps access through the end of the paid term rather than losing it immediately. Only administrators can view and change the plan, and billing actions are handled by the organization's billing contact, which keeps money decisions with your most trusted staff. You can also build out service templates and programs and set up much of your organization before committing to a plan, so you can evaluate MitzvahManager with your real ceremony structures in place.

TropeTrainer licenses are separate

The MitzvahManager plan covers running your program — students, appointments, assignments, templates, messaging, and progress tracking. Chanting audio comes from TropeTrainer, which is licensed on its own: an organization can hold a pool of TropeTrainer licenses to grant to students, or a guardian can buy an individual subscription for their child. Keeping the two separate means you only pay for chanting access for the students who need it, independent of your active-student count.

Frequently asked questions

How is MitzvahManager priced?

By the number of active students your organization is preparing at once, not by staff seats or feature tiers. You choose the student count on the Plans page and see the price per student and the total.

When does a student stop counting toward my plan?

Automatically once their B'nai Mitzvah date has passed. Until a service is created, or while the service date is still in the future, the student is active and counts toward your limit.

What happens when I add or remove seats?

Adding seats applies immediately and is billed prorated for the rest of your term. Reducing seats takes effect at the end of your current term, so you keep the capacity you have already paid for.

Are TropeTrainer chanting licenses included in the plan?

No. Your MitzvahManager plan covers running the program; TropeTrainer chanting audio is licensed separately, either as organization licenses an administrator grants or an individual subscription a guardian buys.

Can I set things up before I pay?

Yes. Administrators can build service templates and programs and configure much of the organization before choosing a plan, so you can evaluate MitzvahManager with your real structures in place.

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